Nor’east Cleaners Announces New Ownership and Management Focused on Personalized Service

Manchester-by-the-Sea & Gloucester, MA – Nor’east Cleaners, a trusted name in garment care on the North Shore for almost six decades, is proud to announce a change in ownership and a renewed commitment to hands-on, day-to-day service across its Manchester and Gloucester locations.

The longstanding business was recently acquired by Essex local and entrepreneur Troy Scarbrough who has also brought his daughter Grace in to help out in the family shop. Basically, all the great existing 26 team members are staying onboard. The new owner Troy Scarbrough said, "It's the people that have worked here a long time and really know the community that make this business so successful". The new ownership team brings fresh energy and a customer-first mindset, aiming to build on Nor’east’s legacy of quality, reliability, and environmental responsibility. Under new management, the business is shifting toward a more personalized and attentive approach, with leadership present daily to ensure the highest level of service and satisfaction.

“We’re excited to carry Nor’east Cleaners into its next chapter,” said new owner Troy Scarbrough. “We believe in being involved, accessible, and responsive to our customers. Whether it’s tailoring a suit, restoring a wedding gown, delivering to your door, or just washing and folding your everyday clothes to give you some time back, we’re here to exceed your expectations every time.”

Customers can expect the same expert care they’ve relied on—now with even more direct engagement, faster feedback, and an increased focus on community connection.

Nor’east Cleaners continues to offer eco-friendly dry cleaning, wash & fold services, alterations, and convenient and free home delivery.

For more information, visit www.noreastcleaners.com or stop by the Manchester or Gloucester locations.

About Nor’east Cleaners
Serving Greater Cape Ann for almost 60 years, Nor’east Cleaners is known for its quality garment care, professional service, and environmentally friendly practices. With locations in Manchester-by-the-Sea and Gloucester, the business continues to meet the evolving needs of its customers with a personal touch.